Privacy Policy

Article 1 (Personal Information Collected and Collection Methods)

1. The Company collects the following personal information to provide the Service:

- Required: Email address

- Social login: Email address, name (public profile)

- Automatically collected during service use: Device information, access logs, service usage records

2. Personal information is collected through the following methods:

- Direct input by the User during registration and service use

- Provided through social login (Google, Apple) integration

- Automatically generated and collected during service use

Article 2 (Purpose of Collection and Use of Personal Information)

The Company uses collected personal information for the following purposes:

1. Member registration and management: Identity verification, member identification, prevention of unauthorized use

2. Service provision: Knitting project management, data synchronization, service feature delivery

3. Payment processing and settlement for paid services

4. Service improvement: Usage statistics analysis, service quality enhancement

5. Customer support: Responding to inquiries, delivering notifications

Article 3 (Retention and Use Period of Personal Information)

1. The Company destroys personal information without delay once the purpose of collection has been achieved.

2. However, where retention is required by applicable law, the information is retained for the required period:

- Records related to contracts or withdrawal of subscription: 5 years (Electronic Commerce Act)

- Records related to payment and supply of goods: 5 years (Electronic Commerce Act)

- Records related to consumer complaints or dispute resolution: 3 years (Electronic Commerce Act)

- Records related to access logs: 3 months (Protection of Communications Secrets Act)

3. Upon account deletion, personal information is immediately destroyed. However, information required to be retained by law is separately stored and destroyed after the retention period expires.

Article 4 (Provision of Personal Information to Third Parties)

The Company does not provide personal information to third parties without the User's consent. However, exceptions are made in the following cases:

1. When the User has given prior consent

2. When required by law or when requested by an investigative agency in accordance with legally prescribed procedures and methods

Article 5 (Entrustment of Personal Information Processing)

The Company entrusts personal information processing as follows for service provision:

- Entrusted party: Google LLC (Firebase)

- Entrusted tasks: User authentication, data storage, file storage, hosting

Changes to entrusted tasks or parties will be announced through this Privacy Policy.

Article 6 (User Rights and How to Exercise Them)

1. Users may request access to, correction of, or deletion of their personal information at any time.

2. Users may delete their account through the Settings page within the Service, in which case all personal information is immediately destroyed.

3. For complaints or requests regarding personal information, please contact the Privacy Officer listed below.

Article 7 (Procedures and Methods for Destroying Personal Information)

1. Destruction procedure: Personal information for which the purpose of use has been achieved is transferred to a separate database and destroyed after a certain period in accordance with internal policies and applicable laws.

2. Destruction method: Personal information in electronic file format is permanently deleted using methods that prevent recovery.

Article 8 (Operation and Rejection of Cookies)

The Company may use cookies to provide the Service. Users may refuse cookie storage through browser settings; however, some features of the Service may be limited in such cases.

Article 9 (Measures to Ensure the Security of Personal Information)

The Company takes the following measures to ensure the security of personal information:

1. Encrypted transmission of personal information (SSL/TLS)

2. Access rights management and access control

3. Security updates for personal information processing systems

Article 10 (Protection of Children's Personal Information)

1. The Company does not collect personal information from children under the age of 14, and children under 14 may not register as Members.

2. If the Company confirms that personal information of a child under 14 has been collected, the Company will destroy such information without delay.

Article 11 (Privacy Officer)

The Company's Privacy Officer can be contacted as follows:

- Email: privacy@knitmark.app

For inquiries, complaints, or remedies related to personal information, please contact the email above.

Article 12 (Changes to the Privacy Policy)

This Privacy Policy may be amended due to changes in applicable laws or service policies. Changes will be announced within the Service.